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Have
a question for us?
If you have any questions reguarding our services,
please contact us at:
Thurston Woods Village
307 North Franks Ave.
Sturgis, MI 49091
Telephone:
(269) 651-7841
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Frequently
Asked Questions
Where is Thurston Woods Village located?
We are located three miles north of
the Indiana / Michigan state lines in
the far south of St. Joseph County about
fifty miles directly south of Kalamazoo,
Michigan. There are local restaurants
available and hotels just south on the
edge of town.
Click
HERE for a map.
I'm a smoker, is that a problem?
There is no smoking at Froh Community
Home , Manor, and the Villa.
Can residents leave and go overnight
anywhere?
There are no restrictions except at
Froh Community Home. If you are paying
privately at Froh you may leave overnight
at any time for any length of time.
If your stay at Froh is being provided
by Medicaid then you may stay overnight
anywhere for up to 18 days in a calendar
year. If your stay is being supported
by Medicare then you can not stay overnight
anywhere but must be in the building
before 11:45 pm each day, Always check
out with the staff during any leave
so we can ensure you are safe.
What about televisions and phones at
Froh Community Home?
You are responsible for securing phones
and televisions. The cost of phone service
is directly billed by the phone local
phone company and cable television hookup
is billed at $10.00 per month.
What are the visiting hours?
There are no restrictions at the Independent
Living facilities. At the Froh Community
Home and Villa there are also no restrictions
however if you are going to be later
than 10:00 you should phone ahead as
we lock the doors shortly after 10:00
and need to let you in. We ask only
during late night visits you respect
the privacy of all the residents.
What clothes should I bring my love
one when they are admitted at Froh Community
Home?
Comfortable loose fitting clothing enough
for 7 days including socks, underwear.
Shoes or slippers with non-skid soles.
Each resident is required to be dressed
each day. Dusters are acceptable. You
may elect to do the laundry or we provide
that service at no charge. Be sure all
items are labeled with the resident's
name.
At Froh Community Home do you provide
transportation for medical appointments?
Transportation is provided by following
the State and Federal guidelines. Additional
charges apply in certain circumstances.
Do you allow pets?
You do not have to leave your pet behind
when you move into our Manor, Gables
or Village Homes. There are some restrictions
on size, type, numbers, etc and a pet
deposit is required.The Villa and Nursing
Center cannot accommodate residents
with pets.
How about visiting pets?
We like to see pets on our campus and
encourage you to bring your pets to
visit. Pets must be on a leash or in
a cage and with the owner at all times.
Owners are responsible for clean up.
Pet must be good natured and in good
health. They are not allowed in dining
areas.
What happens when I'm no longer able
to live independently and need more
services or care?
Residents can expect to live in the
least restrictive environment and at
the highest level of independence that
is safe for themselves and other residents.
When this is no longer possible, our
staff will work with the resident, their
family, their physician, etc, to transfer
to another facility/level of care. Thurston
Woods Village residents have priority
placement in any of our facilities,
if a space is available and they meet
the requirements of that facility.
What if I can't get out to get my hair
done?
We have two beauty shops on campus.
Village Hair Care, located in the main
building, and Hair Sensations, in the
Nursing Center, provide hair care to
both men and women. You may arrange
to have beauty shop charges billed on
your monthly bill or may pay at the
shop.
If I'm in the Nursing Center or Villa,
what do I do about Church?
There are several church services offered
at our facility or you may attend a
church of your choice.
Do you have to purchase duplex units
in Independent housing?
We offer the flexibility of renting
or buying either a duplex unit or an
apartment. You chose the option that
best fits your needs. See Chris Kline,
Director.
When will I receive my statement?
Statements are sent the 25th of each
month pre-billing for the next month.
The payments are due by the 10th of
that month.
Will Medicare pay for the nursing home?
In order for Medicare to pay for nursing
home care, you need to meet certain
qualifications. The first is a 3 day
hospital stay. This means you were in
the hospital for 3 nights and discharge
was on the 4th day or later. The next
requirement, you need to be receiving
a skilled service provided by a licensed
nurse or therapist.
Will Medicare pay for the Assisted
Living?
No, Medicare only pays for qualified
residents receiving a skilled service
in a nursing home. But, if therapy is
needed while in our Assisted Living
unit, we do provide that service. Medicare
Part B covers those services and will
pay 80% of the cost.
Will Medicaid pay for assisted living?
No.
What are the qualifications for Medicaid?
At the present time, you are allowed
one home and one car. Your total assets
need to be under $2000, and you have
not given or changed ownership of assets
within the last five years. You will
need to be aware of any life insurance
policy and if that policy carries cash
value, as the cash value counts towards
the $2000 limit. This is a brief summary
and you should contact your local Department
of Human Services for complete information.
What can I bring from home for my room
at Froh Community Home?
We encourage you to make the room as
home like as possible without risking
your safety or infringing on your roommates
space. Often times this includes a favorite
chair, corner cabinet for small items,
pictures and other wall hangings. Do
to the strict fire safety standards
extension cords are not allowed or devices
that plug into the outlet directly to
make it have more outlets. If you what
to bring in a bulletin board for the
wall you must check with maintenance
before hanging it.
How do I know if my loved one belongs
in the Froh Community Home (nursing
facility) or Villa (assisted living)?
Contact
our admission staff and they will be
able to assist you in making that decision.
Can I eat with my loved one and how
much does it cost?
At either the Villa or Froh Community
Home you are welcomed to eat with your
loved one. At Froh Community Home you
may request a private area for family
gathering for special occasions. You
are welcomed to eat with your loved
one in our dining room if space is available
and your loved one does not need special
feeding interventions. Check with the
Director of Nursing, Joella Martin.
Do you have a Notary Public on staff?
Yes, contact Cindy Gambrel or Chris
Kline at 269-651-7841 Monday through
Friday. How do I go about getting a
financial or medical power of attorney?
Paperwork for both financial and medical
power of attorney are available in the
Social Services/ Admission office. Assistance
with the forms is also available.
Can I keep my doctor?
Yes, you may always visit your physician
of choice at their office and there
are some physicians that will see you
at the facility. At Froh Community Home
you also must elect a physician to follow
you at the facility that has privileges.
Can I keep my car?
You are welcome to keep a car that you
are driving on the facility grounds
except if you are a resident of Froh
Community Home then you can not have
a car. If the vehicle that you have
at Froh Community Home is a modified
van that you have someone use for you
that it may be kept on the facility
grounds. |
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